Square, Block Inc.
Square Strategist
The Project
Explore how generative AI can help sellers optimize and grow their business through personalized, actionable insights.
My Role
- Prompt Engineering
- Content Strategy
- UX Design
My Process
Key parts of my process and a sample of my work can be found below. For a full case study, contact me.
Context
Our product team was tasked with delivering an AI-driven solution by year's end.
Defining the Solution
Partnered with UX Research to identify seller needs. Defined the solution: Deliver AI-generated business insights to help sellers increase sales.
Design
Collaborated with product design to create an MVP aligned with the 'ideal' experience. Ensured compliance with OpenAI's data-sharing policies.
Prompt Engineering
Engineered AI prompts to dictate outputs. Partnered with engineering to balance prompt configuration, ensuring coherent, relevant, and appropriate outputs.