Experience

Building clarity
at scale.

I specialize in architecting language for global systems and high-stakes financial products. From leading the content strategy for Tap to Pay on iPhone and Android at Square to scaling design systems across international markets, I build clarity into the complex flows that millions of users rely on every day.

Jan 2026 — Present

Freelance Content Designer

Self-Directed

Exploring personal projects and freelance opportunities.

Jun 2024 — Dec 2025

Sr UX Content Designer

Block, Inc.

Led content strategy for Mexico expansion and architected offline-resilience systems for restaurants—designing mission-critical Outage Mode flows.

Feb 2022 — Sep 2024

UX Content Designer

Block, Inc.

Defined the global nomenclature and end-to-end user experience for Tap to Pay on iPhone and Android, scaling flagship technology for 10 years at Square.

Nov 2017 — Jan 2021

Program Manager

Block, Inc.

Directed operational strategy for regulated banking and lending products, navigating complex compliance to enable seamless product launches at scale.

What I Do

UX Writing
Content Strategy
Design Systems
Product Naming
Microcopy
Voice & Tone
Information Architecture
Localization